Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
About The BUSY Group…
The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services.
Job Description
About the Role
Empower people. Change futures. Build confidence that lasts.
Are you someone who believes in people before they believe in themselves? As a Mentor with The BUSY Group, you’ll guide customers through their employment journey — helping them build confidence, overcome barriers and step into sustainable work or education.
Based at our Kirwan office, this full‑time role (fixed term until June 2027, with potential extension) is your chance to make a genuine difference every single day.
What You’ll Be Doing
Pre‑employment coaching — build work‑readiness through strengths‑based mentoring, practical guidance and personalised support.
Action planning — develop detailed, achievable plans that support customers’ employment and lifestyle goals.
Job search support — assist with resumes, interview coaching, budgeting and confidence‑building activities.
Community referrals — connect customers with local organisations to help them overcome personal or situational barriers.
Vacancy matching — partner with our Recruitment team to link job‑ready participants with real opportunities.
Ongoing mentoring — maintain regular contact, celebrate wins and help customers stay on track.
Workshop delivery — lead engaging, self‑guided sessions that build skills, motivation and community awareness.
Accurate documentation — record actions and maintain schedules with clear, compliant evidence.
BUSY Benefits…
Competitive salary; Circa $77k + super + bonus
ACHIEVABLE and generous bonus incentive plans
3 additional paid annual leave days – Christmas closure
Clear pathways for internal advancement
BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport
Enjoy work that genuinely impacts lives
Employee Assistance Program with Sonder Wellbeing App
Tools of the trade to support your individual role
Work as part of a team whilst working autonomously with your clients!
Desired Skills and Experience
A bit about you...
You’re a natural encourager — someone who sees potential in others and knows how to bring it out. You’re organised, empathetic, confident communicating with diverse people and passionate about helping individuals move forward.
You thrive in a role where every day is different, every conversation matters and every success story starts with you.
Demonstrated experience in creating development plans and following up on the progress
Excellent verbal and written communication skills and able to adapt style to suit the audience
High level of computer literacy
Ability to obtain a Blue Card and National Police Check with no outcomes
Candidates with relevant tertiary qualifications or equivalent experience within the Coaching and Mentoring or a similar type of sector are highly desirable
Next steps...
If you’re ready to empower customers, strengthen communities and build futures, we’d love to hear from you.
Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
