Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
About The BUSY Group…
The BUSY Group is a not-for-profit organisation which presents 47 years experience as a community partner. With multiple business entities operating across 100+ locations Australia-wide and now in New Zealand and the United Kingdom, we offer an extensive range of employment services and programs, vocational training, apprenticeships, mentoring, Inclusive Employment Australia, specialist schools and allied health services. BUSY Business supports entrepreneurs, start-ups and small businesses through practical advisory services, mentoring, workshops and business support initiatives across regional and metropolitan communities
Job Description
BUSY At Work is expanding its BUSY Business division and we’re looking for a highly organised Administration Officer to support a growing team delivering business support services across multiple programs.
This role is ideal for someone who thrives in a fast-paced environment, enjoys variety and takes pride in keeping operations running smoothly behind the scenes.
You’ll play a critical role supporting client engagement, workshops, reporting, scheduling, financial administration and day-to-day operations across the BUSY Business team.
This is more than just a traditional admin role — we’re looking for someone proactive, adaptable and confident managing competing priorities while helping create a positive experience for both clients and staff.
About the Role
As the Administration Officer, you’ll provide operational and administrative support across a range of business support activities including workshops, advisory services, stakeholder engagement and program coordination.
You’ll work closely with leadership and advisory staff to ensure systems, records and client interactions are managed professionally, accurately and efficiently.
Key Responsibilities
Maintain accurate CRM records, participant data and reporting information
Support workshop, webinar and event coordination including bookings and logistics
Assist with payment processing, invoicing and financial administration
Manage participant enquiries and day-to-day communications
Coordinate calendars, travel, venues and operational scheduling
Support reporting, compliance documentation and operational administration
Assist with onboarding and participant engagement activities
Contribute to social media and promotional content during events and workshops
Help improve administrative systems and operational processes across the business
Why Join BUSY Business?
Join a growing and innovative business support division
Be part of a supportive and collaborative team culture
Variety across administration, operations, events and stakeholder engagement
Opportunity to contribute to meaningful programs supporting small businesses
Work within a purpose-driven organisation making real community impact
Competitive salary: $60,000-$165,000 + super
4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
Clear pathways for internal advancement
Dedicated training budget for personal and professional growth
BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport
Community Giving day
Enjoy work that genuinely impacts lives
Employee Assistance Program with Sonder Wellbeing App
Desired Skills and Experience
About You
You might come from:
Business administration
Office coordination
Training or events administration
Customer service or client support
Government-funded or compliance-based environments
You’ll ideally bring:
Strong administration and organisational skills
High attention to detail and data accuracy
Experience using CRM systems and Microsoft Office
Confidence managing scheduling, reporting and multiple priorities
Strong written and verbal communication skills
A professional and customer-focused approach
Experience with invoicing or financial administration
Ability to work collaboratively in a fast-moving environment
Highly regarded:
Experience supporting workshops, webinars or events
Familiarity with Teams, Calendly and Humanatix
Basic social media or content creation skills
Experience working across multiple programs or teams
Next steps...
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
