Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
About BUSY Ability...
BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 47 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.
Job Description
About the Role...
This is a rare chance to step into one of the most influential operational leadership roles in the Australian employment services sector and to do it alongside an exceptional leader who will genuinely invest in your success.
Reporting directly to the Executive General Manager of BUSY Ability, a highly experienced, commercially sharp and deeply people-focused leader known for her clarity of vision, sector expertise and authentic investment in her team, you will hold accountability for end-to-end operational performance across our national and New Zealand employment services portfolio.
This includes Workforce Australia Specialist (Ex-Offender), Inclusive Employment Australia, and Welfare that Works, Community Job Coaching (NZ). You will lead a team of Operational Managers, drive service quality and contract compliance, manage financial performance, and actively contribute to the growth and innovation of the division.
BUSY Benefits...
Competitive salary
NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card!
4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas
$1500 Professional Development
Car Allowance
BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport
Enjoy work that genuinely impacts lives
Employee Assistance Program with Sonder Wellbeing App
Why The BUSY Group...
Work with a genuinely exceptional EGM who will back your decisions and champion your development.
High-impact role at the intersection of operational excellence and community purpose.
NFP salary packaging - increasing your take-home pay.
An organisation actively investing in its people, systems and culture.
Brisbane or Gold Coast base with flexible working.
Desired Skills and Experience
A bit about you...
5+ years’ senior management experience in Employment Services or a comparable government-funded environment.
Multi-site operational leadership with a track record of meeting KPIs and contractual obligations.
Strong understanding of Workforce Australia, DES or comparable program frameworks.
Commercial acumen: budget oversight, workforce management and financial reporting.
Exceptional stakeholder engagement across Government, funders and community partners.
A leadership style that builds capability, accountability and cultures people want to stay in.
Next steps...
Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
