Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
About BUSY…
BUSY At Work is part of The BUSY Group, a not-for-profit organisation. Presenting over 47 years’ experience in skilling solutions and services to employers and businesses, job seekers and students, through apprenticeship support services, employment, education support programs, and vocational training.
Job Description
About the Role
Make a real impact in someone’s life every single day.
If you’re the kind of person who loves cheering others on, helping them find their confidence, and guiding them toward a better future, this role is genuinely rewarding.
At BUSY Group, we’re looking for a Mentor to support job seekers on their path to meaningful, long‑term employment. You’ll be the steady hand, the motivator, and the practical problem‑solver who helps people overcome barriers and step into work or education with confidence.
What you’ll be doing
Working closely with customers to understand their goals and create clear, achievable action plans
Coaching, motivating and empowering people through every step of their employment journey
Identifying barriers and connecting customers with the right community supports
Running self‑guided workshops that build skills, confidence and job‑readiness
Linking job‑ready participants with our Recruitment Partner and current vacancies
Keeping accurate, timely records to ensure customers get the support they need
This is a full‑time role (Mon–Fri, 8:30am–5pm), fixed term until June 2027 with potential extension. You’ll be based in Blackwater (minimum 4 days) with travel to Emerald as needed.
Why you’ll love working with BUSY
Competitive salary around $71k + super plus genuinely achievable bonuses
Four extra days off every year — including a 3‑day Christmas shutdown and your very own My BUSY Day
Clear, supported career progression pathways so you can grow with us
Dedicated training and development budget to invest in your skills and future
Access to the BUSY Benefits Program — paid parental leave, great retail discounts and Fitness Passport
The chance to do meaningful work that changes lives in your community
Free, confidential wellbeing support through our Employee Assistance Program and the Sonder app
Desired Skills and Experience
About You
Someone who believes in people — even on the days they don’t believe in themselves. Someone who can motivate, guide, and hold others accountable with empathy and clarity. Someone who wants their work to have purpose.
You enjoy coaching, motivating and celebrating wins (big and small)
You’re organised, proactive and comfortable managing your own caseload
You can spot barriers early and know how to connect people with the right support
You communicate clearly and confidently — whether one‑on‑one or in a workshop
You’re tech‑savvy enough to keep accurate records and stay on top of deadlines
Most importantly, you believe everyone deserves a chance to rewrite their story
If you’re passionate about helping people change their lives, we’d love to meet you
Next steps...
Candidate care is important to us, this role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an Organisation that puts the best interest of children and young people first by adhering to the Child Safety Organisation National Principles. The appointment of successful applicants will be subject to satisfactory employment screening including, criminal history and relevant working with children checks.
The BUSY Group is committed to achieving a diverse workforce and strongly encourages applications from First Nations People, veterans, people from culturally diverse backgrounds and people with disabilities.
