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Employment Support Consultant

05/01/2026
04/02/2026
Full Time - Fixed Term
Townsville
Inclusive Employment Australia

Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.

About BUSY Ability... 

BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 47 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, Southern WA, South East QLD including Gold Coast and Brisbane.

The BUSY Group is an Equal Employment Opportunity organization and is committed to achieving a diverse workforce. We strongly believe in an inclusive workforce and encourage applications from people with disabilities, First Nations People and people from culturally diverse backgrounds.

Job Description

A bit about the role... 

Love building people up? As an Employment Support Consultant, you’ll guide clients through personalised job pathways, help overcome barriers, and deliver workshops that boost confidence and capability. Your mission? Help them prepare, believe—and get hired. 

Why you’ll love this role? 

  • Deliver 1:1 career coaching and capacity-building workshops 
  • See real progress as clients grow in confidence and job readiness 
  • Be the supportive guide who helps turn dreams into employment outcomes 
  • Work somewhere that values empathy, structure, and social impact 

This position is full-time, fixed-term role until October 2030 with possibility of extension, based in our Townsville office. Working hours 8:30am-5pm in office, Monday to Friday. 

BUSY Benefits…  

  • Competitive salary: Circa $73k + super + NFP salary sacrifice
  • NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card! 
  • 4 additional paid annual leave days – 1 My BUSY Day and 3 days at Christmas 
  • Clear pathways for internal advancement 
  • Dedicated training budget for personal and professional growth  
  • BUSY Benefits program - Paid parental Leave, retail discounts and access to Fitness Passport  
  • Enjoy work that genuinely impacts lives 
  • Employee Assistance Program   

Desired Skills and Experience

A bit about you… 

  • Experience in case management, career coaching, or employment services 
  • Strong people skills—empathetic, organised, and a clear communicator 
  • Valid Working with Children Check/Blue card with National Crimcheck with no disclosable outcomes 

Next steps...

This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.

The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks. 

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