BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Southern WA, Northern NSW, NSW, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.
Job Description
A bit about the role...
As a Team Leader, you’ll be the heartbeat of your sites—leading up to 10 staff, coaching performance, and jumping in to support whenever needed. Think of yourself as a mentor, problem-solver, and energiser all in one, driving outcomes that matter.
Why you’ll love this role?
Lead, coach, and empower a team to smash their KPIs and grow professionally
Keep the site running smoothly and make a real difference in people’s lives
Be a key player in performance, compliance, and community engagement
Thrive in a values-driven workplace that celebrates success and innovation
This position is full-time, fixed-term role until June 2030 with possibility of extension, based in our Townsville office. Working hours 8:30am-5pm in office, Monday to Friday.
BUSY Benefits…
Competitive salary
4 additional days of annual leave - 3 days Christmas closure and My BUSY day
Training and Professional development commitment
NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card!
Career progression and internal transfer opportunities
BUSY Benefits program
Employee Assistance Program
Paid Parental Leave, Retail Discounts
Desired Skills and Experience
A bit about you…
2–5+ years of experience leading teams across multiple sites in the employment services industry
Strong people skills—empathetic, organised, and a clear communicator
Valid Working with Children Check/Blue card with National Crimcheck with no disclosable outcomes
Next steps...
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
