Business Manager / Performance and Partnership Lead
02/12/2024
02/01/2025
Permanent - Full Time
ACT
Employment Services
Our purpose is to make skills, education and employment accessible to every person, so they can create their own world of unbounded possibilities.
About BUSY Ability...
BUSY Ability is part of The BUSY Group, a not-for-profit organisation presenting over 45 years' experience in its’ field. BUSY Ability enables people with a disability and people with a lived experience of the justice system to realise their full potential through participation in meaningful employment. Engaging in communities across Northern NSW, ACT, Victoria, North QLD, South East QLD including Gold Coast and Brisbane.
The BUSY Group is an Equal Employment Opportunity organization and is committed to achieving a diverse workforce. We strongly believe in an inclusive workforce and encourage applications from people with disabilities, First Nations People and people from culturally diverse backgrounds.
Job Description
A bit about the role...
The role of Business Manager, known internally as our Performance and Partnership Lead will lead their team to be the provider of choice, building and maintaining effective relationships with employers, customers and community partners that create sustainable employment opportunities and outcomes for program participants. The Performance and Partnership Leader is responsible for building and maintaining strategic relationships in the community that specifically lead to caseload growth through customer acquisition in a variety of referral channels.
This role is full time, fixed term until 30 June 2025 with the possibility of extension based out of any BUSY Ability office across the ACT Region.
So, what does an everyday look like?
Drive customer acquisition activities that attract job seekers, realising a continuous pipeline of program participants from a variety of referral channels.
Drive and lead regional performance, quality and financial viability by ensuring key performance and compliance objectives are pursued and met each month.
Lead, coach and empower team members to successfully deliver upon their functional objectives.
Source Government and non-Government program opportunities and complementary servicing options
BUSY Benefits…
Competitive salary: Circa $90k + super + NFP salary sacrifice
Company car + fuel card
Training and Professional development commitment
NFP Salary Packaging (up to $15,900 per year) PLUS meal and entertainment card!
Career progression and internal transfer opportunities
BUSY Benefits program
Employee Assistance Program
BALANCE! Monthly FLEXI Day off
Desired Skills and Experience
A bit about you...
Previous experience working in the Employment Services industry
Highly developed administrative and organisational skills
Exceptional verbal and written communication skills and ability to adapt style to suit the audience
Ability to prioritise workload, use initiative and multi-task
Ability to meet targets and deadline requirements
Ability to work effectively and collaboratively as part of a team
High level of computer literacy
Next steps...
This role will actively commence recruitment from the date of advertisement. The closing date of this ad is dependent on the appointment of the role.
The BUSY Group is an organisation that prioritises the safeguarding of children and all vulnerable people by actively adopting strategies that embed a culture of zero tolerance for abuse of any kind. The appointment of successful applicants will be subject to satisfactory employment screening including criminal history and relevant working with children checks.
